Risks Revealed

How are workers' compensation trends impacting your healthcare organization?

July 07, 2015
New study transforms claims data into risk insights that can help you reduce employee injuries.

Head of Healthcare and Financial Institutions, Zurich North America Commercial

Chris Taylor is the Head of Healthcare and Financial Institutions in Commercial Markets... About this expert

How Are Workers Compensation Trends Imapcting Your Healthcare Organization?
Zurich has just released its Benchmark Study of Hospital Workers’ Compensation Claims, which profiles today’s hospital worker, examines the impact of claim trends, and discusses the types of accidents causing claims and the associated “agent of loss.”

This informative study is a valuable tool in helping to understand current workers’ compensation trends in hospitals. Better yet, it can help you compare your own results with what is occurring in the industry, while raising important questions on risk mitigation. Based on Zurich Claims Data and information from the Bureau of Labor Statistics, the study provides data on the top 10 accident types, which account for 70% of all workers’ compensation claims and 88% of losses. It also looks at timing of workplace injuries, nature of the injuries and body parts injured.


Snapshot of findings:

  • On average, the older the employee, the more expensive the claim. Is your organization/company prepared for the aging workforce? Are there health initiative programs within your organization to help combat workers' injuries?
  • Strain injuries have the highest number of claims. Does your staff use proper safe lifting and mobility equipment? Are training programs, such as stretch and flex, available to employees?
  • Slip, trip and fall injuries have the highest claims severity. Does your hospital use adequate signage in situations where a slip, trip or fall hazard is present? Is anti-slip technology noticeably integrated in your facility?
  • Patients are involved in nearly 1 in every 4 workers' compensation claims. Are practice drills conducted to help employees manage combative patients? Does your workplace violence prevention program make use of cameras, alarms and other non-traditional components?

Compensation Claims Data Chart

To help hospitals turn these findings into actions, the study offers mitigation solutions to help minimize injuries, including strains, muscular fatigue, workplace violence, and slips,trips and falls. Injuries in hospitals tend to spike during daytime hours. However, Zurich helps to outline productive ways to reduce damages. As workers recover from injuries, there are return-to-work strategies to help reduce time away from work while maintaining productivity.

Despite the industry transformations that are creating new risk exposures for today’s hospitals, the largest expense for any healthcare organization continues to be its workforce. Any time spent understanding claims data, identifying your hospital’s trends and prioritizing risk mitigation strategies may have a positive effect on workers’ compensation loss costs – not to mention your workforce itself.



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