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2016 Healthcare workers’ compensation claims study offers new data and insights

October 4, 2016

Study includes special in-depth review of sprain and strain injuries.

Head of Healthcare and Financial Institutions

Chris Taylor is the Head of Healthcare and Financial Institutions in Commercial Insurance for Zurich... About this expert

gurnee and patient

The largest expense for any healthcare organization continues to be its workforce. Managing workers’ compensation claims and identifying the risks that contribute to increased claims costs can be a daunting process. Being armed with benchmark data that brings the trends and impacts into focus can help you manage these costs even better.

Zurich’s 2016 Benchmark Study of Healthcare Workers’ Compensation Claims is based on approximately 6,000 annual healthcare workers’ compensation claims, representing more than $30 million in annual claim payments.

Among the many insights in this year’s study:

  • Sprain and strain injuries are the most common among healthcare employees.
  • Slip, trip and fall injuries are the most expensive in terms of treatment and lost time.
  • The average cost per claim increases as employees age.
  • Patient and resident handling accounts for nearly half of total sprain and strain injuries.


claims by accident type

In addition, Zurich found that soft tissue sprains and strains accounted for 45 percent of incurred loss, so we created a special section that focuses specifically on the sprain and strain data. For sprain and strain injuries in the healthcare industry, we found the majority are caused by lifting and pushing/pulling. These two actions caused over half of the total claims and total loss incurred in the healthcare industry claims studied.

Understanding your workers’ compensation claims data — including the data surrounding claims frequency, severity, causes of loss and accident type ― is key to optimizing your overall claims program.


Read the full study here.

The information in this publication was compiled from sources believed to be reliable for informational purposes only. All sample policies and procedures herein should serve as a guideline, which you can use to create your own policies and procedures. We trust that you will customize these samples to reflect your own operations and believe that these samples may serve as a helpful platform for this endeavor. Any and all information contained herein is not intended to constitute advice (particularly not legal advice). Accordingly, persons requiring advice should consult independent advisors when developing programs and policies. We do not guarantee the accuracy of this information or any results and further assume no liability in connection with this publication and sample policies and procedures, including any information, methods or safety suggestions contained herein. Past results and prior performance are not indicative of future outcomes. We undertake no obligation to publicly update or revise any of this information, whether to reflect new information, future developments, events or circumstances or otherwise.  Moreover, Zurich reminds you that this cannot be assumed to contain every acceptable safety and compliance procedure or that additional procedures might not be appropriate under the circumstances.  The subject matter of this publication is not tied to any specific insurance product nor will adopting these policies and procedures ensure coverage under any insurance policy.

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