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Preparing for the unexpected

Peter Dion and Clayton Shoup November 8, 2016

Maintaining your facility to prevent winter slips, trips and falls (STF) is no easy task. Here are some tips to help reduce STFs during the icy winter months.

Line of Business Director-Liability

Peter Dion is Line of Business Director-Liability for North America. Peter has 30 years experience... About this expert

shovel snow

For some people, the winter months bring continued sunshine, dry walking surfaces and clear roadways, but for many it’s a time of year that brings cloudy days, fractured bones and vehicle accidents. Simply put, winter produces beautiful snowscaped scenery, but also potentially hazardous living conditions. Whether walking in front of your home, getting into your car to drive to the store or exiting your car in a parking lot, winter can result in sudden accidents and injuries. However, a little prevention can help reduce seasonal slips, trips and falls (STF).

First, let’s prepare

Review physical considerations. Check any walking surfaces that may be impacted by snow and ice. Properly maintaining walking surfaces (sidewalks, driveways, parking lots and garages) is one of the largest contributors to reducing slip, trip, and fall injuries. Performing preventative maintenance, including filling pot holes, sidewalk repairs and improving drainage should be completed before the coldest weather and precipitation occurs.

Are there potential hidden hazards in the event of snow or ice? Consider marking any areas where there is gravel, parking blocks, curbing, speed bumps, etc. with a sign. This way, these potential hazards are made clear so people know they are present when a snowfall occurs. Inspect trees, bushes, signs or other obstructions that could block walkways or vision. Keep shrubbery pruned and consider relocating signs or other objects that could be hazardous. Winter days can be dark. Where exterior lighting or lighting inside garages may be present, it may not be adequate on dark days. Be sure lighting is maintained and adequate to keep all walkways well illuminated.

Second, get your tools ready:

Have sturdy shovels available and make sure they are in good condition. Perform preventive maintenance on your snow blowers, tractors and other motorized snow/ice removal equipment. Purchase and store adequate quantities of ice melt, sand or other treatment chemicals. Before storms strike, have ice melt or sand in ready-to-pour containers. Some companies use push spreaders for this task. Make sure you have walk-off mats available to place inside building entrances.

Third, check contracts for snow plow services or any vendors assisting with snow removal:

Do they need to be called for service or will they automatically come when snow levels reach a certain depth (such as two inches)? Knowing this will make the first snowfall easier.

For more information, see our slip, trip and fall assessment guide white paper.


Now that we’ve planned, here are three tips for when winter weather strikes:

  1. Assure that snow is cleared from parking lots, sidewalks and other surfaces. Proactively apply long-lasting ice melt to all walking surfaces, paying special attention to sidewalks, steps, ramps and the areas around steps.
  2. Use walk-off mats to wipe footwear and prevent a buildup of water, snow and other foreign substances. Walking from a treated sidewalk onto an interior marble floor can result in a slip/fall injury. Provide umbrella bags to prevent water from dripping onto the floor.
  3. Promote and encourage winter walking safety. Educate employees to wear sturdy winter footwear. This may mean carrying heeled dress shoes in a bag to work, rather than wearing them outdoors. When snow and/or ice is forecast, encourage employees to allow enough time to clear walkways before leaving for work.

Maintaining your facility to prevent winter STFs is no easy task, but having a comprehensive maintenance and STF-prevention program, along with responding to snow/ice-covered surfaces promptly, can go a long way toward reducing painful and costly injuries. Happy trails!

For more information on winter walking safety see our RiskTopic.

The information in this publication was compiled from sources believed to be reliable for informational purposes only. All sample policies and procedures herein should serve as a guideline, which you can use to create your own policies and procedures. We trust that you will customize these samples to reflect your own operations and believe that these samples may serve as a helpful platform for this endeavor. Any and all information contained herein is not intended to constitute advice (particularly not legal advice). Accordingly, persons requiring advice should consult independent advisors when developing programs and policies. We do not guarantee the accuracy of this information or any results and further assume no liability in connection with this publication and sample policies and procedures, including any information, methods or safety suggestions contained herein. Past results and prior performance are not indicative of future outcomes. We undertake no obligation to publicly update or revise any of this information, whether to reflect new information, future developments, events or circumstances or otherwise. Moreover, Zurich reminds you that this cannot be assumed to contain every acceptable safety and compliance procedure or that additional procedures might not be appropriate under the circumstances. The subject matter of this publication is not tied to any specific insurance product nor will adopting these policies and procedures ensure coverage under any insurance policy.

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