Frequently Asked Questions


Answers

  1. Who can use ZProgramsMatch?

    The ZProgramsMatch portal was developed for licensed P&C insurance agents who want to access insurance programs underwritten by Zurich. No Zurich appointment is needed.


  2. How do I get access to ZProgramsMatch?

    Just visit the Zurich Programs site or ZProgramsMatch.com to view all the available programs and program overviews, and to submit inquiries to the Program Administrator for the program(s) of interest. A Zurich appointment is not required to access the website. You will receive a response directly from the appropriate Program Administrator.


  3. What is an insurance program?

    Zurich’s insurance programs are generally industry-specific books of commercial lines of business, ranging from contractor insurance to lawyers’ professional liability to hazardous transportation. All programs listed on the Zurich Programs site are underwritten by member companies of Zurich in North America, including Zurich American Insurance Company, an A.M. Best A+ rated company.*

    *Rating as of [INSERT DATE] . A.M. Best’s Ratings are under continuous review and subject to change and/or affirmation. For the latest Best’s Ratings and Best’s Company Reports (which include Best’s Ratings), visit the A.M. Best website at www.ambest.com. The rating represents the overall financial status of the individual member companies of Zurich in North America, including Zurich American Insurance Company, and is not a recommendation of the specific policy provisions, rates or practices of each issuing insurance company.


  4. What is a Program Administrator?

    A Program Administrator is a non-insurance company with underwriting authority.


  5. Will Zurich contact me directly when I request contact?

    No, your request will go directly to the Program Administrator that handles the program on behalf of Zurich. The Program Administrator has deep knowledge and experience in underwriting review for the applicable program and will work directly with you on your submission opportunities.


  6. How can I obtain an application or submit a risk?

    Appropriate applications and additional information are available directly from each Program Administrator. Visit the Zurich Programs site and click on the “Contact this Program Administrator” box from the program description page that you are interested in. Complete the required information and hit “submit”. Your request will automatically be sent to the appropriate Program Administrator, who will follow up with you directly.


  7. How long will it take a Program Administrator to respond to my inquiry?

    You should receive a response directly from the Program Administrator. If you do not receive an adequate response, please notify us at usz.zpm@zurichna.com  and we will follow up with the Program Administrator on your behalf.


  8. What will my commission be?

    The commission varies by program. To learn more about the commission for a specific program, select “Contact this Program Administrator” from the program description page and complete the required information. Please note your commission inquiry in the comments box. Once you hit “Submit,” the appropriate Program Administrator will follow up with you directly.


  9. Does my commission count towards other Zurich commission programs?

    No. The commission that you generate through ZProgramsMatch does not count or apply towards any other commission or profitability agreements you may have with any Zurich business division.


  10. Who do I contact if I have questions about the website?

    For any questions pertaining to Zurich Programs or ZProgramsMatch.com, please contact us at usz.zpm@zurichna.com.  Questions regarding specific insurance programs should be submitted to the appropriate Program Administrator by requesting contact on the Zurich Programs site..