Dateline: 04/01/2001
SCHAUMBURG, IL, January 4, 2001 -- Zurich U.S. was recently named one of the top 100 leaders in a new business research series, Innovation 100: The Customer. The research series is produced by Information Week, the leading IT media brand, and global consulting firm Cap Gemini Ernst & Young. The report spotlights industry leaders who define and implement innovative customer-centric business and technology strategies within the new, connected economy.
Zurich U.S. was recognized for its RiskIntelligence management tool. RiskIntelligence is a web-enabled claims management tool, through which authorized users can view claims reporting and loss information -- ranging from high-level loss summary reports down to specific claims data -- containing detailed information from Zurich U.S. and virtually any other past or present insurance carrier. The service is revolutionizing loss claims analysis by allowing customers to view their claim, claimant and payment reports in real time. RiskIntelligence can apply to all lines of insurance, and is most often used in the areas of workers compensation, general liability and auto liability.
"We are delighted to receive this prestigious honor," said Frank Colletti, Director of E-Business Solutions for Zurich U.S.’ Enterprise Risk unit. "RiskIntelligence is an analytical tool that helps our customers make strategic management decisions, and we are pleased that outside industry leaders share our belief that this is a truly innovative product."
The research for the study was conducted over the Web in October, 2000 using methodology developed by Cap Gemini Ernst & Young. To be considered for the list, companies had to show a demonstrated pattern of technological, procedural, organizational, customer-centric innovation in a variety of business areas.
Zurich U.S. (www.zurichna.com) is a leading commercial property-casualty insurance provider serving the multinational, middle market and small business sectors in the United States. Headquartered in Schaumburg, Ill. and operating in all 50 states and the District of Columbia, Zurich U.S. has 6,700 employees and assets of $10.2 billion. The company writes more than $4 billion in annual premiums. Zurich U.S.' business units are Enterprise Risk, Small Business, Construction, Global Energy, Specialties, Fidelity & Deposit, Empire Fire and Marine, Middle Markets, Wholesale, and Warranty and Manufacturing. Zurich U.S. is a member of the Zurich Financial Services Group, a global leader in the financial industry. Zurich U.S. is rated A+ (Superior) by A.M. Best and AA+ (Excellent) by Standard & Poor's.
The Zurich Financial Services Group (www.zurich.com) is a global leader in the financial services industry, providing its customers with solutions in the area of financial protection and asset accumulation. The Group concentrates its activities in four core businesses: non-life and life insurance, reinsurance and asset management. Headquartered in Zurich, Switzerland, the Group's worldwide presence builds on strong positions in its three key markets: the United States, the United Kingdom and Switzerland. It has offices in more than 60 countries reaching over 35 million customers and employing 68,000 people. Based on consolidated figures for 1999, the Group achieved gross premiums of USD 48 billion. This amount includes insurance deposits as well as premiums from the Farmers Exchanges. The net income amounted to USD 3.26 billion. On December 31, 1999, the Group had USD 442 billion of assets under management of which USD 264 billion represent funds managed for third-party institutional and retail customers.
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Media contacts:
Pat Schnably
Zurich U.S.
847-605-6372
pat.schnably@zurichna.com
Betty Schwartz
Miller DeMartine Group
201-567-7783
bschwartz@mdgpr.com