Risk Management Services

Our experienced healthcare senior risk management consultants collaborate closely with our clients and underwriting and claims colleagues to tailor risk management programs for the fast-moving, fast-growing challenges of healthcare institutions. Programs include:

Program Reviews & Risk Assessments
Consultants provide:
  • Risk assessment and consultative services
  • Assessment of organization's risk management program
  • Focused risk assessments of specifiv clinical areas, locations or policies/procedures
  • Research and consultative advice on specific risk managemetn issues
  • Policy and prodedure review

Education and Information Services
  • Newslettersincluding Perspectives—a risk management information tool for the healthcare industry — offer in-depth analysis of timely risk-related topics
  • Customized education programs support education on key risk management topics. Programs can be produced on-site or tools provided to enable insureds to develop their own programs on topics ranging from confidentiality, documentation and communication to patient complaints, regulatory developments and risk management issues for specific clinical areas.
  • Access to Zurich's risk management education video lending library

ECRI's Healthcare Risk Management System
ECRI is a recognized healthcare information resource on issues related to risk management, safety, medical technology, accident and forensic services and regulatory compliance. The system is available to many Zurich healthcare insureds at no cost.

The system provides access to:
  • ECRI-net on-line service, connecting over 1,200 ECRI healthcare members
  • Safe Medical Device Act filings online
  • A database of information of high interest to healthcare risk managers, including federal regulations, sample policies and procedures, and equipment incident investigation outcomes
    Video Lending Library
    • Video Lending Library gives insureds complimentary access to up to ten videos annually to support risk management education and training

      Click here to view selections and place an order.
      Claims Analysis
      Our consultants provide:
      • A global overview and analysis of claims history to identify trends requiring risk management intervention
      • In-depth analysis of individual claims to pinpoint underlying risk management issues and support development of strategies for the facility to address them
      To learn more about Zurich's Risk Management Tools for Healthcare Institutions, contact your agent or broker or one of our senior healthcare risk management consultants.




       

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      Policies are underwritten by the member companies of Zurich North America, including Zurich American Insurance Company
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