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Products and Services Products We offer a wide range of casualty and property insurance products to the railroad industry on a global basis. railroad operations railroad property Zurich rail contracting is designed for railroad contractors, service companies and suppliers. railroad protective Services for our insureds Electronic claims processing is managed through state-of-the-art technology, which effectively and efficiently streamlines our service to you. Emergency services hot line provides emergency and claims reporting services 7 days a week, 24 hours a day. The toll-free number is 1-800-RRESCUE [800-773-7283]. Professional training and development seminars is offered on a scheduled basis. Various topics include safety, operations, and administration. Safety manuals and safety evaluation check lists are available to help you create a stronger safety-minded culture for your operation. Note: coverages written by member companies of Zurich, including Zurich American Insurance Company. Certain coverages may not be available in all states. In addition, certain coverages may be written on a nonadmitted basis through licensed surplus lines brokers.