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Consumer Products
Vehicle protection plans and insurance for consumers
Zurich (formerly Universal Underwriters Group) has been serving auto dealerships since 1922. We also serve the dealer’s customer – you – with services that protect both you and your vehicle from some of the “bumps in the road.”
Auto & truck vehicle service contracts
(includes Towing and Emergency Roadside Assistance instructions)
Zurich vehicle service contracts cover parts and labor costs for major component parts and system of new and pre-owned vehicles. You select the level of coverage that’s best for you.
Credit life and disability insurance Credit insurance protects your family against financial burden and credit problems due to disability or death when you have a vehicle loan. Credit disability coverage typically pays benefits for each day you are unable to work in case of injury or illness. Credit life coverage pays off the vehicle loan in case of death.
Note: In the event of early loan payoff and you have credit life and/or disability insurance, contact the dealership where you purchased the vehicle.
Call Credit life and disability claims toll-free hotline: 888 884-2524. Claims office hours are 7:30 a.m. to 5:00 p.m., M-F, central time.
Forms:
Credit disability claim form (pdf)
Credit life claim form (pdf)
Guaranteed Auto Protection (GAP) Personal auto insurance coverage is based on the value of your vehicle, not on your loan balance, and may not pay your loan in full if your vehicle is totalled by theft or accident. Depending on the terms of your loan and the current market values, there could be thousands of dollars left on the loan for you to pay. This product can cover the gap between your car's current value and the amount remaining on your retail installment loan contract.
To file or follow-up on a claim; fax the completed claim form (below) and the requested documents to GAP claims at fax # 913.469.3711 or call GAP claims toll-free @ 888 801-3078. Claims office hours are 7:30 a.m. to 5:00 p.m. M-F, central time.
Forms:
GAP Claim Form (pdf) (for all states)
Note: In the event of early loan payoff and you have GAP protection, contact the dealership where you purchased the vehicle.
Theft deterrent system - Universal Security Guard® An automotive security labeling system deters theft of your vehicle. The Universal Security Guard® system is made up of a set of unique labels placed on your vehicle and accompanied by either a limited warranty or insurance coverage, depending on your state. This warranty provides you with cash that can be used when you are replacing a stolen car.
To file or follow-up on a claim call Security Guard claims toll-free @ 888 801-3078. Claims office hours are 7:30 to 5:00 M-F, central time.
Where to buy
We sell the products above only through participating auto dealers. Ask your dealer about it.
Vehicle financing through UUAC
If you have financed your vehicle with Universal Underwriters Acceptance Corp., we have both a mail and pay-by-phone option.
If you need to contact us with questions about your account for the products above, you can contact us here.
Note: Products may not be available in all states
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