Workers' Compensation Claim Services

Service you'd expect from a market leader

As one of the largest insurers of workers' compensation, Zurich is adept at navigating the complexities of the national workers' compensation system. Our size, scale and paperless claims environment make it possible for us to tailor our services to your needs.

Key features of our workers' compensation services include:

• Direct claim assignment from our claim Customer Care Center speeds assignment.
• We match the complexity of the claim to a claim professional with the industry experience and skills to manage it effectively.
• Our Major Case Unit teams draw on technical experience, averaging more than 20 years, to handle the largest and most complex claims.
• Our paperless environment means claim files are accessible to our staff from any location.
• We operate using paperless claim files; our Zurich Risk Intelligence^® and Risk Image^® systems let you monitor claim activity.
• eZTransition—our web-based tool that helps customers develop effective return-to-work strategies and regulatory-compliant documentation.