Mike Cincinelli, Zurich North America's Catastrophe Team Manager, talks about the importance of claim response and management after a disaster event. He discusses why planning before an event is critical, and the proper steps to take after an event to ensure a proper claim resolution.



Zurich HelpPoint is centered around our commitment to help our customers at the moments that matter most—and usually those moments involve a claim. Putting customers at the heart of all we do is why so many of them cite our claim service as the reason they chose Zurich—and why they stay with us.

Zurich Claims Frequently Asked Questions

How to report an Environmental Claim

How to report a Healthcare Professional Claim

 

 

We believe our people are our biggest asset

  • We have over 3,000 Claims employees*, averaging 10-15 years' experience, located across North America.
  • Our large loss adjusters average over 20 years' experience.
  • We retain and develop top talent--our turnover rate has averaged less than 8 percent for the past three years.

Claim assignment is based on their industry expertise and level of experience so you get the correct adjuster handling your claim.


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