Zurich HelpPoint is centered around our commitment to help our customers at the moments that matter most—and usually those moments involve a claim. Putting customers at the heart of all we do is why so many of them cite our claim service as the reason they chose Zurich—and why they stay with us.
We believe our people are our biggest asset
- We have over 3,000 Claims employees*, averaging 10-15 years' experience, located across North America.
- Our large loss adjusters average over 20 years' experience.
- We retain and develop top talent--our turnover rate has averaged less than 8 percent for the past three years.
Claim assignment is based on their industry expertise and level of experience so you get the correct adjuster handling your claim.
See what some of our customers have to say...
Click an image to view the video.