Managed Care

Not just cost management—quality management

Quality care for your injured employees doesn't have to come at a high price—not if you have the right people and programs in place to hold the line on costs while working toward a full, speedy recovery for employees. Zurich offers a full suite of managed care programs for many lines of business including workers' compensation, occupational accident and auto liability. Having one managed care provider coordinate medical care translates into better service, easier administration and a more positive claim outcome for you.

Our managed care services include the following:

• Medical management, where we manage individual medical cases through medical case managers, utilization review and physician advisors.
• Medical bill review, where skilled reviewers combine with rules-based system technology to evaluate medical and hospital bills for appropriateness and over-utilization.
• PPO Network Management, which helps you find quality medical care at a fair price using our Zurich C.a.r.e.^® Directory Online to access our entire network of PPO medical providers, specialty networks for diagnostic and durable medical equipment and pharmacy program participants by geographic location.