One program for your international insurance needs

With one of the world's largest global networks spanning more than 200 countries and territories, and more than 30 years of experience, Zurich International Programs have earned the trust of customers around the world to help them efficiently manage their cross-border insurance needs. 

A Zurich International Program combines great flexibility, broad product choice, and superior global servicing with:

  • Tailored international programs to suit your company's needs regardless of size
  • A single point of contact who manages your program and works to help meet your long-term goals 
  • A dedicated worldwide team of 2,000 experienced customer service and underwriting professionals
  • Efficient tools that enable seamless global servicing, better regulatory alignment, and 24/7 access to your program data
Global Program Management

One Zurich, One Network

Zurich's global network delivers consistent standards of service across a single, unified network infrastructure. Your international program is supported by a centrally managed global network of Zurich owned offices and carefully selected local insurance partners who are leaders in their respective markets.

Innovative Hub System

Zurich's global network partners are managed through an interlocking network of regional Zurich Hub offices strategically located around the world. These Hubs are owned and operated by Zurich, and staffed by local insurance professionals who understand the laws and cultures of the regions they cover, giving them the ability to have local knowledge over global programs.

Long-term, collaborative relationships

Your Zurich International Program is led by a dedicated relationship leader and supported by a team of customer service specialists including Risk Engineering, Claims and other key functions to provide transparent communication and collaborate with you throughout your program’s life cycle.

Industry Leading Tools

Zurich Multinational Insurance Application (Zurich MIA)

Zurich MIA is one of the insurance industry’s most comprehensive global compliance tools available. Through a worldwide, continuously updated country database, this award-winning* tool helps your program align with local insurance and premium tax regulations, thereby helping protect the integrity of your insurance program. Learn more.

*Business Insurance "Innovation Award 2012" in North America and “Highly Commended Insurance Innovation of the Year” Insurance Times Awards 2012.

My Zurich® Customer Portal

Our My Zurich® Customer Portal provides a 24/7 transparent view of your Zurich International Program status including movement of funds, claims information, and Risk Engineering reports. Learn more. 

International Program System

The International Program System is a global servicing platform providing customer information and policy tracking for each Zurich International Program. Connecting every office across our entire global network, it provides consistent communication, cash-flow management, and work-tracking. It generates valuable, up-to-date information for Underwriting, Claims, Risk Engineering and other Zurich units, working to ensure that all service level agreements established at the program outset are achieved.

Customer Service Report

The Customer Service Report is a comprehensive summary of key data and performance metrics for your international program, including policy inception date, date of invoice issuance, date of policy issuance and local premium payment date.

Broad Range of Solutions

Property

Zurich’s industry-leading, property insurance solutions provide large, multinational customers with tailored programs that include experienced risk engineering and claims services. Learn more.

Foreign Casualty

Zurich can provide coordinated, worldwide solutions for general liability, workers’ compensation and foreign automobile insurance needs. We can also provide tailored directors & officers (D&O) coverages, excess casualty and other specialized solutions. Learn more.

Defense Base Act Coverage

When your company has employees working abroad on U.S. military bases or other federally funded development projects and contracts, you are required to provide casualty insurance for accidents and injuries (both expats and local, foreign nationals). Zurich is one of the few insurers writing highly specialized DBA coverage. Learn more.

Energy

Zurich’s energy specialists provide energy risk solutions tailored to the individual needs of oil and gas, petrochemical, natural resources, mining, and power generation customers virtually worldwide. Solutions range from conventional property, casualty and exploration and production coverages to non-traditional strategies that address large and complex energy risk challenges. Learn more.

Marine

As one of the world’s largest Ocean Cargo underwriters, Zurich offers tailor-made coverages for transit exposures. Our global reach enables us to issue local marine policies across our network, and our experienced captive services professionals can help customers utilize their captives for many cargo exposures. Learn more.

Captive Services

Award-winning** fronting services, reinsurance, claims, risk engineering and loss analysis services for international program customers with captives, including coordination with Zurich’s Captive/Alternative Risk Transfer Unit in Europe. Learn more.

**"2012 Best Fronter of the Year" US Captive Services Awards, Captive Review

Risk Engineering Services

Zurich’s global network of risk engineering professionals features one of the most comprehensive portfolios of engineering lines in the insurance industry. Learn more. 

 

Watch our videos to learn more about Zurich's Global Network and the Zurich Multinational Insurance Application.