Dateline: 15/09/1999
Dedicated "Z-Cat" Office and Local Field Staff Will Expedite Property Insurance Claim Payments
TAMPA, FLORIDA, -- Zurich U.S., one of the nation’s leading property and casualty insurers, has established a special Z-Cat Office staffed with case managers to aid business insurance customers in the aftermath of Hurricane Irene. Businesses that carry property insurance from Zurich U.S. and need to report a claim or otherwise seek assistance in recovering from the storm may call the Z-Cat Office at 877-656-8782 or contact their insurance agent or broker.
Along with the Z-Cat Office, which is located at Zurich U.S.’ Schaumburg, Illinois, headquarters, Zurich U.S. has set up a field office in Tampa, Florida, staffed with claims adjusters who will provide immediate on-site aid to local businesses. These adjusters will work closely with the Zurich U.S.’ Z-Cat operation to speed the processing of claims payments.
"We want our insureds to know that we are right here with them, committed to providing the best hands-on assistance possible in assessing their claim and expediting their return to productivity," said Daniel Fabian, Senior Property Claims Supervisor and Catastrophe Director at Zurich U.S.
Zurich U.S. can also assist local businesses in locating the contractors they need to repair damaged property and restore vital services.
The special Zurich U.S. recovery resources will remain in place for as long as needed to ease the recovery process for customers, Fabian said.
Zurich U.S. is a leading commercial property and casualty insurance company serving the multinational, middle market and small business sectors in the U.S. Zurich U.S. is a member of the Zurich Financial Services Group, a global leader in the financial services industry.
Providing its customers with solutions in the area of financial protection and asset accumulation, the Zurich Financial Services Group concentrates its activities in four core businesses: non-life and life insurance, reinsurance and asset management. Headquartered in Zurich, Switzerland, the Group’s worldwide presence builds on strong positions in its three home markets – the United States, the United Kingdom and Switzerland. It has offices in more than 60 countries reaching over 33 million customers and employing 68,000 employees. Based on consolidated figures for 1998, the Group achieved gross premiums of USD 45 billion. This amount includes insurance deposits as well as premiums from the Farmers Exchanges. The net income before one-time merger and other restructuring costs amounted to USD 2.8 billion. On December 31, 1998, the Group had USD 415 billion of assets under management of which USD 242 billion represent funds managed for third-party institutional and retail customers.
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Media contacts: Patricia Schnably
Vice President, Corporate Marketing Communications
Zurich U.S.
(410) 338-2755 (Baltimore)
(847) 605-6372 (Schaumburg)
pat.schnably@zurichna.com
Joanne Lessner
Miller DeMartine Group
(212) 222-7436 or jlessner@mdgpr.com
