Coverage breadth
- REsolution is customizable with over 36 additional commercial property insurance solutions
- Ability to consider your exposures in all U.S. locations as a single entity, which helps reduce coverage gaps
Ease of doing business
- A dedicated real estate team of underwriters, risk engineers and claims professionals
- One place for 24/7 reporting of all claims through five different channels: online, e-mail, toll-free phone, fax or mail
- 95 percent of claims responded to on the same day of initial reporting
- Zurich Claims Center received the "Top Ranking Performer in the Contact Center Industry" award by Contact Center World (2008), recognizing the quality and responsiveness of this team**
- Pre-agreed insurance/acquisition rates to make your real estate transactions faster
Financial strength
- Solid financial strength: A.M. Best A/stable, Standard & Poor's AA-/stable*
- Programs for risk exposure available in more than 170 countries through Zurich Group
- Underwriting commercial property-casualty insurance for 70 percent of Fortune 100 companies in the U.S.
Risk management
- 635 engineering and safety professionals providing 100 value-added services to control your real estate risks***
- The only major commercial insurance company with an in-house staff of certified property appraisers to help ensure your insurable property values are reported accurately
- As part of the annual customer feedback required with our ISO 9001 certification, Zurich Risk Engineering Services received an overall satisfaction rating of 92 percent
- 20 of the Engineering News-Record Top 20 "Green" builders are Zurich customers****
* As of December 11, 2008. Access the rating agencies' Website for more information and the latest ratings available.
**ContactCenterWorld.com, December 2008
***Risk Engineering services are provided by Zurich Services Corporation.
**** As of June 2008, the Top 100 Green Design Firms, www.enr.construction.com | 