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Zurich North America names Paul Lavelle Chief Claims Officer

Schaumburg, Ill., August 21, 2018

Paul LavelleZurich North America today announced the appointment of Paul Lavelle as Chief Claims Officer for Zurich North America, effective Sept. 4, 2018. Lavelle will report directly to Zurich North America CEO Kathleen Savio and be based at Zurich’s North American headquarters in Schaumburg, Ill. He succeeds Steve Hatch, who retired earlier this month.

“With more than 25 years of insurance experience, Paul is considered one of the best in the industry with a deep understanding of the importance of driving and delivering effective claims services, including at that crucial moment when an insurance customer files a claim,” said Savio. “Paul is a strong people and relationship leader, and I’m proud to welcome him to the Zurich North America Senior Team.”

Lavelle most recently served as Senior Vice President, North America Claims Operations at Allied World Assurance Company and prior to that as President and Founder of LVL Claims Services, LLC. He also held a number of Claims and Underwriting senior leadership and management roles at American International Group, Inc. and Allstate Insurance.

Lavelle was also recognized in 2017 as Claims Executive of the Year by the firm Kaufman Dolowich & Voluck. The award recognizes leadership, character, and technical expertise among claims professionals in the insurance industry.


About Zurich
Zurich Insurance Group (Zurich) is a leading multi-line insurer that serves its customers in global and local markets. With about 53,000 employees, it provides a wide range of property and casualty, and life insurance products and services in more than 210 countries and territories. Zurich’s customers include individuals, small businesses, and mid-sized and large companies, as well as multinational corporations. The Group is headquartered in Zurich, Switzerland, where it was founded in 1872. The holding company, Zurich Insurance Group Ltd (ZURN), is listed on the SIX Swiss Exchange and has a level I American Depositary Receipt (ZURVY) program, which is traded over-the-counter on OTCQX. Further information about Zurich is available at

In North America, Zurich is a leading provider of insurance products and services, including workers’ compensation, liability, property, specialty and F&I (finance and insurance) for a number of major industries, such as Construction, Auto Dealers, and Technology. It offers life insurance and disability coverage in the United States. Zurich employs approximately 9,000 people in North America. It’s a top-four co