Apprenticeships and insurance: Addressing the talent gap

In 2016, Zurich teamed with Harper College to launch the Zurich General Insurance Apprentice Program, the first of its kind in the U.S. The program provides high school graduates, military veterans, working adults looking for brighter career opportunities, and individuals returning to the workforce the opportunity to gain the education and experience to launch a rewarding career in commercial insurance.

Learn more about the Zurich General Insurance Apprentice Program

  Download our Apprentice Program brochure

apprentice onboarding 2018 Zurich

The model worked so well that in 2018, Zurich launched a Cybersecurity Apprentice Program to meet talent needs in another fast-growing field.

We live in a rapidly changing world. Never before have the needs for lifelong learning been so essential. And, in a market with very low unemployment, companies need to think differently to meet current and future talent needs. Professional apprenticeship programs can help address the skills gap facing many companies, provide greater opportunity to people who are underrepresented across industries in the innovation economy, and reskill those whose jobs have been – or will be – disrupted by technology.

The Zurich General Apprentice Program has won praise from labor officials1 and from the nonprofit Working Nation.2  Watch the video to see the value and impact the “learn and earn” model had for two of the program’s graduates.

Bridging the Gap PlaybookView “Bridging the Gap Between Talent and Opportunity – An Apprenticeship Playbook for Professional Jobs” from The Chicago Apprentice Network.

Download the playbook 

Zurich apprentice group with Harper staff

What you can do

Help us spread the word about the value of apprenticeships. If you are considering an apprenticeship program at your company, please reach out to or if you have any questions.


Additional resources

1 “Deputy Secretary of Labor lauds apprenticeship program with Zurich.” Harper College News Bureau. 2 February 2016. (accessed 1 March 2018)

2 Parke, Matt. “Insuring a Career: A first-of-its-kind apprenticeship in the insurance industry.” Working Nation. 20 December 2017. (accessed 1 March 2018)

The information in this presentation was compiled from sources believed to be reliable for informational purposes only. All sample policies and procedures herein should serve as a guideline, which you can use to create your own policies and procedures. We trust that you will customize these samples to reflect your own operations and believe that these samples may serve as a helpful platform for this endeavor. Any and all information contained herein is not intended to constitute advice (particularly not legal advice). Accordingly, persons requiring advice should consult independent advisors when developing programs and policies. We do not guarantee the accuracy of this information or any results and further assume no liability in connection with this publication and sample policies and procedures, including any information, methods or safety suggestions contained herein. We undertake no obligation to publicly update or revise any of this information, whether to reflect new information, future developments, events or circumstances or otherwise. Moreover, Zurich reminds you that this cannot be assumed to contain every acceptable safety and compliance procedure or that additional procedures might not be appropriate under the circumstances. The subject matter of this publication is not tied to any specific insurance product nor will adopting these policies and procedures ensure coverage under any insurance policy.