Skills and experience
Don Pickens is the Head of Casualty Portfolio Management for North America Commercial Insurance. In this role, he manages the casualty underwriting strategy, including portfolio mix and optimization, book profitability, product strategy, and risk appetite for the casualty portfolio. Prior to joining Zurich, Pickens served as Senior Vice President and Chief Risk Officer for AIG’s Global Commercial operation. He began his career as an underwriter at Hartford Insurance Group, and subsequently held positions of increasing responsibility with Wausau, Ace and Liberty Mutual where he was Chief Underwriting Officer for national and specialty accounts. Over the years, Don has gained extensive experience in managing operational and technical underwriting across various property and casualty books of business, reinsurance strategy, credit, risk and finance, system integration, marketing, distribution management and actuarial-driven predictive and pricing tool development.
Don holds a Bachelor of Arts degree in political science and government from The State University of New York at Albany, and is a graduate of the Advanced Executive Development Program at The Wharton School of The University of Pennsylvania. He also holds the Chartered Property and Casualty Underwriter designation, CPCU.