Fraud and theft are key concerns for businesses with auto exposures. As technology has evolved, in-vehicle data may help combat fraudulent claims and improve recovery opportunities.
Key systems include:
- Event data recorders (EDRs) are an older technology commonly referred to as the “black box,” the devices capture information relevant to a physical event, such as a collision. Legally, EDRs are required to capture an store a minimum of 15 data points.1
- In-vehicle infotainment (IVI) is newer, increasingly popular and evolving technology and typically utilizes a dashboard, Bluetooth capabilities and smartphones. In addition to information about the physical environment, IVI stores robust navigation, communication and entertainment data independent of a physical event.
When foul play is suspected, data from these systems mayhelp Zurich’s Special Investigations Unit determine the following:
- Who was involved?
- Where was the vehicle located?
- What happened?
Ultimately, the best way to combat fraud and theft is to prevent it.