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Restaurant liability Pros and cons of video surveillance

May 21, 2019

Video surveillance can be a boon both to restaurants and patrons. However, restaurant owners need to understand cameras are useful tools, not a cure-all.


Like any business that deals with large numbers of people — and all the potential liabilities they represent — a restaurant must be managed with an eye toward risk reduction. Although you can’t remove every risk, the steps you take to minimize more common risks can help lower the likelihood of your workers, customers and vendors suffering an injury or worse.

Video cameras in restaurants can be electronic witnesses for courts, police officers and insurance companies. However, for all their advantages, video cameras also have fundamental legal and practical limits.

This article looks at the pros and cons of video surveillance and can be shared with your restaurant and hospitality customers.