Service contracts: How to efficiently process claims and maintain customer satisfaction
August 14, 2019
Service contract claims are unique in that they give the service department the opportunity to upsell service and generate sales while creating satisfied customers.
As a service department professional, you know how important your service department is to your dealership. It’s an important source of revenue, and it’s also an opportunity to positively impact customer satisfaction. Download our whitepaper to discover how your department’s ability to consistently produce satisfied customers can maximize the lifetime value of a customer and could lead to customer retention and increased service department sales.