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Coupa: It all starts here for Zurich North America suppliers

We are upgrading from our current procurement system to Coupa – a cloud-based purchasing/payment tool that improves the connection between buyer and supplier.

As of summer 2020, Zurich North America will conduct all procurement transactions on the Coupa Supplier Portal. This change will allow us to work with you, our valued suppliers, in a faster, more efficient manner and with even greater clarity.

Coupa is a cloud-based purchasing and payment tool with an easy-to-use interface that will make it simpler for you to connect with us. Coupa’s platform also provides helpful supplier tools and greater visibility into purchases, payments and reporting.

Advantages of using Coupa include:

  • It’s free! No added costs for this new tool
  • Faster invoice-to-pay process
  • No software or hardware to download
  • Greater visibility of billing/payment status
  • Electronic invoicing that is more reliable and can also reduce printing and postage costs

So, how do you get started using Coupa?

It’s easy! If you haven’t already responded to an email from us requesting responses to our brief questionnaire, please click on the link below. The questionnaire will provide us with required contact information, as well as some basic information about your organization.

Complete the questionnaire

Shortly after submitting your responses, you should receive an email with a link to the Coupa Supplier Portal where you can register as a new user.

Please complete the questionnaire no later than February 14, 2020.

If you have difficulty enrolling or have other questions about your transition to Coupa, please email our Supplier Enablement Team and a specialist will respond as soon as possible. Zurich’s Supplier Enablement Team will partner with you to ensure that, together, we transition smoothly to Coupa.

Learn more about Coupa

Whether you’re already enrolled or not, Coupa offers information and resources to help you get started or to use as references for regular users.

Coupa Supplier Portal references - Getting started guidance, administration resources and more

FAQs (Frequently asked questions)

Video tutorials