
Contact Zurich North America
General Inquiries
Zurich's Customer Inquiry Center is here to help.
For general inquiries, contact us at:
Zurich Customer Support
1299 Zurich Way, Schaumburg, IL 60196-1056
Email us
Claims
Zurich's Customer Care Center is available 24/7 to help you report a claim. For claims inquiries, contact us at:
1-800-987-33731-877-962-2567
Zurich Claims
Brokers looking to contact Zurich
If you are a broker and you are looking for a specific Zurich contact, you can find your contact here:

Auto Owner Contact
If you are a vehicle owner looking to purchase, transfer or cancel a vehicle protection product, please visit our website or contact us at:
1-888-835-5063Submit an Online Inquiry
Billing and Invoicing
Agency premium billing and loss sensitive invoices
For agency premium billing or loss sensitive invoice inquiries, contact us at:
1-800-693-9466Email Billing and Collections
Service inquiries
For contact information regarding Coverage, Claim Adjusting, Medical Billing, Pharmacy Billing, Preauthorization or Workers’ Compensation Health Care Network for Zurich claims.
View Contact InformationFor direct bill and program billing inquiries, contact us at:
1-800-332-6641Email for Direct Bill
Email for Commissions
If you are a dealership seeking F&I or P&C insurance, you can contact us at:
1- 800-840-8842 ext. 7449Request a Proposal
To report an incident, please complete an online form using the link below or contact us at:
1-877-642-1714Report All Other Fraud (internal) Online
Report Claim Fraud Online
Report illegal, fraudulent, improper or unethical conduct to the Zurich Ethics Line.
1-800-448-1426Zurich Ethics Line
If you are an editor or reporter and would like more information on Zurich’s business in North America or a particular announcement, please email the North America media relations team at:
Email Media TeamFor billing inquiries on crop insurance, contact us at:
1-800-767-2289Email Crop Insurance Billing
View RCIS website
For inquiries related to a premium audit, contact us at:
1-800-382-2150 (selection option 7)Email Premium Audit
Zurich Premium Audit
For inquiries regarding our Risk Engineering products and services, contact us at:
1-800-982-5964Email Risk Engineering
Fire Protection Impairment
Request a Boiler Inspection