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Zurich Cyber Insurance Policy - Concierge Suite

Why choose Zurich Cyber Insurance Policy - Concierge Suite?

Privacy regulations, data protection and network security are evolving concerns for all businesses. For midsized firms without dedicated cybersecurity resources, these concerns can be particularly challenging.
The Zurich Cyber Insurance Policy – Concierge Suite provides a holistic approach, combining insurance, dedicated breach response services, and Risk Engineering to help businesses identify and respond to the challenges of today's cybersecurity risks, including:

First-party event – resolving cyber incidents directly impacting your organization, such as cyber extortion threats/attacks, privacy breaches, system failure, social engineering fraud, bricking of your computer system, digital asset loss, or business income loss from interruption of computer operations.
Third-party claims – responding to a complaint, subpoena, arbitration notice or demand letter from a claimant/attorney following a cyber-related event or wrongful act, including a regulatory proceeding or investigation by state attorney general or other regulatory industry official.

Zurich Cyber Policyholders: Need Immediate Assistance?

If your organization is experiencing a cyber incident, access Zurich’s cyber claims reporting and incident response resources.

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Cybersecurity: Resources for resilience

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Zurich Cyber Insurance Policy – Concierge Suite provides:

Supplemental insuring agreements for social engineering fraud
Coverage tailored to fit an organization's risk profile
A 24/7 Breach Response Coach hotline to help triage a cyber event

A Dedicated Claims team:

Experienced attorneys
Deep industry knowledge of cyber exposures
Cyber claims expertise since 2009

An understanding of the needs of companies both large and small, across a wide spectrum of industries
24/7 Customer Care Center to report a claim or other cyber event

Zurich Cyber Insurance Policy - Concierge Suite
Incident Response Plan

Cyber risk mitigation services

To help you mitigate cyber exposures and strengthen resilience, the Concierge Suite includes the following resources, at no additional cost:

Zurich Resilience Solutions Cyber onboarding session

A complimentary onboarding discussion with a technical expert from Zurich Resilience Solutions Cyber team, providing knowledge and insights, an overview of available services, incident response best practices, claim and cyber incident reporting protocols, information about your 24/7 Breach Response Coach, and how to access the hotline.

Schedule onboarding session

eRiskHub Portal^®

Receive access to Zurich’s exclusive eRiskHub® portal, powered by Net Diligence. The site includes resources for Information Security professionals and Risk Managers to understand and mitigate Cyber Risk, including industry news and insights, an incident roadmap, various tools and calculators, and an extensive learning center library.

Zurich Risk Advisor

This proprietary, self-risk assessment tool, based on the NIST Cybersecurity Framework, can provide insights and advice based on cybersecurity best practices. Available for download as an iOS and Android app.

Learn more

zurich risk advisor

Additional services are available on a discounted fee basis from SpearTip, a company of Zurich, which includes:

Prepare

Enhanced cybersecurity through expert guidance in strategy, risk management, and threat prevention.

Advisory Services

Monitor

Real-time SOC monitoring detects and responds to threats to protect data, reputation, and revenue.

Managed Security

Respond

Rapid incident response mitigates breaches, minimizes damage, restores operations, and finds root cause.

Incident Response

FAQs

Today, business is digital and highly reliant upon technology to operate efficiently and deliver services to clients, which means companies are increasingly vulnerable to cyber events from email phishing and social engineering to ransomware and other perils, which can give rise to significant expense, downtime, loss of production, and business income loss. If your business depends on computer systems and other digital resources to serve customers, connect with vendors, manage payrolls, administer employee benefit programs, and store sensitive user and customer information, you need cyber insurance.

Cybercriminals are becoming more aggressive and innovative every day, increasing the threat environment for companies of all sizes and industries. A major, 2022 cybersecurity industry survey¹ reported:

83% of companies surveyed reported at least one data breach
$4.35 million was the average total cost of a data breach
11% of attacks were from ransomware, averaging $4.54 million per event

From malware attacks and social engineering scams to data breaches via the Internet of Things and mobile devices, what all cybersecurity events have in common is that they are more than challenges to network security. They are full-blown risk management threats that demand innovation, resilience, and holistic solutions to mitigate against the significant, potentially long-lasting damage from a hack or data breach on your company. Following a hack or data breach, companies are also vulnerable to class action litigation and investigations from regulatory agencies.

1. Cost of a Data Breach Report 2022. IBM Security

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