
Zurich Cyber Insurance Policy - Concierge Suite
Why choose Zurich Cyber Insurance Policy - Concierge Suite?
Privacy regulations, data protection and network security are evolving concerns for all businesses. For midsized firms without dedicated cybersecurity resources, these concerns can be particularly challenging.
The Zurich Cyber Insurance Policy – Concierge Suite provides a holistic approach, combining insurance, dedicated breach response services, and Risk Engineering to help businesses identify and respond to the challenges of today's cybersecurity risks, including:
- First-party event – resolving cyber incidents directly impacting your organization, such as cyber extortion threats/attacks, privacy breaches, system failure, social engineering fraud, bricking of your computer system, digital asset loss, or business income loss from interruption of computer operations.
- Third-party claims – responding to a complaint, subpoena, arbitration notice or demand letter from a claimant/attorney following a cyber-related event or wrongful act, including a regulatory proceeding or investigation by state attorney general or other regulatory industry official.

Zurich Cyber Policyholders: Need Immediate Assistance?
If your organization is experiencing a cyber incident, access Zurich’s cyber claims reporting and incident response resources.

Cybersecurity: Resources for resilience
Zurich Cyber Insurance Policy – Concierge Suite provides:
- Supplemental insuring agreements for social engineering fraud
- Coverage tailored to fit an organization's risk profile
- A 24/7 Breach Response Coach hotline to help triage a cyber event
A Dedicated Claims team:
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Incident Response and Business Continuity
Cyber incidents can escalate quickly, making early response critical. Zurich provides access to a dedicated cyber claims team, 24/7 breach counsel resources, and a pre-approved Cyber Incident Response Panel to help organizations respond to evolving cyber threats with greater confidence.
Whether addressing a suspected data breach involving sensitive information, responding to a ransomware attack, or a technology outage that interrupts business operations, policyholders have access to experienced professionals who can help assess the situation, understand potential notification obligations, and coordinate response activities.
Cyber risk mitigation services

Zurich Resilience Solutions Cyber onboarding session

eRiskHub Portal®

Zurich Risk Advisor
Additional services are available on a discounted fee basis from SpearTip, a company of Zurich, which includes:
Prepare
Enhanced cybersecurity through expert guidance in strategy, risk management, and threat prevention.
Monitor
Real-time SOC monitoring detects and responds to threats to protect data, reputation, and revenue.

Respond
Rapid incident response mitigates breaches, minimizes damage, restores operations, and finds root cause.
Structured Advisory and Proactive Defense
Effective cyber risk management requires access to specialized support. The Zurich Cyber Insurance Policy - Concierge Suite provides access to risk engineering and technical services designed to improve operational capabilities. Virtual Chief Information Security Officer (CISO) services, for instance, offer strategic cybersecurity advisory support without the need for a full-time executive resource, helping to align your security program with established governance models.
Our penetration testing and vulnerability assessments are designed to identify and help you address potential security gaps in a structured manner. We work with your teams to provide clear technical roadmaps and practical recommendations based on the findings. This collaborative approach helps integrate cyber insurance into your broader risk management strategy, supporting your organization’s ability to operate effectively in a complex digital environment.
FAQs
Cybercriminals are becoming more aggressive and innovative every day, increasing the threat environment for companies of all sizes and industries. A major, 2022 cybersecurity industry survey1 reported:
- 83% of companies surveyed reported at least one data breach
- $4.35 million was the average total cost of a data breach
- 11% of attacks were from ransomware, averaging $4.54 million per event
From malware attacks and social engineering scams to data breaches via the Internet of Things and mobile devices, what all cybersecurity events have in common is that they are more than challenges to network security. They are full-blown risk management threats that demand innovation, resilience, and holistic solutions to mitigate against the significant, potentially long-lasting damage from a hack or data breach on your company. Following a hack or data breach, companies are also vulnerable to class action litigation and investigations from regulatory agencies.
1. Cost of a Data Breach Report 2022. IBM Security




