Auto Dealership Insurance and F&I Products
Driving stronger results, together
The auto industry moves fast, and you need an agile P&C and F&I provider with tenacity and experience to help your business thrive. Zurich has the talent, resources, and expertise to evolve and drive results for the auto dealers we serve … and we’ve been doing it for over a century. As a leading provider of Finance & Insurance (F&I) products, training services, and income-generation programs for dealerships, we’re ready to help fuel your success. And with our Unicover® business insurance, we can help protect your people, property and operations.
Wherever the future takes your business, Zurich has the experience and knowledge to make sure you’re prepared for the turns ahead.
Solutions and services for auto dealerships
F&I product suite
Our extensive selection of vehicle service contracts and other protection products can help grow profits, foster customer loyalty, and better navigate the bumps in the road of sales volatility.
Unicover® Business Insurance
Unicover® was the auto industry’s first commercial single-package policy and has been protecting dealerships since 1968. It includes key property and casualty coverages for franchised auto, motorcycle, powersports and RV dealerships, plus value-added services and convenient process features.
The Zurich Advantage for generating revenue
A suite of programs designed to give your business the edge it needs: F&I Online informs customers with engaging videos and interactive brochures on your website. Seamless integration of our F&I products and rates into your digital retailing tool creates more confident buyers and a more transparent sales process. Capture missed VSC sales opportunities through our Direct Marketing program. And top-level training helps optimize sales techniques and build your workforce’s bench strength.
Comprehensive training services
Boost the skills of new and veteran team members through multiple consultative, in-person and online training programs and platforms, including our Streamlined Selling System®, F&I Training Seminars, Fixed Operations Training and Certification, Zurich University, and more.
Profit participation programs
Expand your wealth-building opportunities through our proven profit participation programs. With multiple reinsurance structures, plus Dealer-Owned Warranty Company and Contingent Commission (Retro) plans, we have options to meet your objectives.
Transformative technology
Zurich’s technology is focused on streamlining processes, helping your team reach their full potential, measuring business performance, and finding new ways to work more efficiently. The My Zurich Navigator customer portal, our web-based F&I Reporting system, and F&I Online Claims (ZOC) submission platform are just some of the tools to help forge a path to greater success.
Claims services for dealerships
Outstanding service at the time of a claim isn’t something customers want, it’s what they expect. Zurich is proud of customer advocacy scores* that show our commitment to delivering on that expectation through our experienced Claims specialists, a 24/7/365 Customer Care Center, our F&I Online Claims platform, and more.
*Zurich North America Direct Markets Transactional Net Promoter Score [2024]: 74.2. TNPS average: 36. Source: Medallia.
Compliance resources
Protect your dealership legally and financially with compliance training and resources that can prepare your business for current and pending regulations. From practical self-audit tools and checklists to sharing recent regulatory updates, we work with you to help ensure compliance.
Why Zurich excels in serving auto dealerships
Zurich has served the U.S. auto industry since 1922 (formerly Universal Underwriters Group). Our F&I products, business insurance, consultative training, income development programs, risk management services, and compliance resources have been developed to meet the needs of today’s dealerships and their customers.
Our people
Our automotive professionals bring deep knowledge of F&I, Property and Casualty insurance, risk management, underwriting, and claims to every business relationship. Most of all, we understand serving our customers really comes down to communication. We anticipate your needs, hear your concerns, and act quickly to help achieve your goals.
Our processes
Zurich’s customer-focused strategy aims to forge longstanding, mutually beneficial business relationships through simplification and innovation. We strive to reduce any complexity in our operations and services and evolve in both technology and processes to stay ahead of the changing needs of our customers.
Automotive Resource Hub
Check out our collection of articles, webinars, podcasts and much more to assist you with your business. These resources can help you navigate and improve within the ever-changing and evolving automotive industry.