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Zurich RiskIntelligence

Zurich RiskIntelligence is a powerful web-based system that provides daily updates of claims and loss information.

In today’s competitive environment, you need every edge you can get. Helping you to sharpen your understanding of your claims cost drivers and what you can do about them is how Zurich RiskIntelligence can give you the edge you need. Zurich RiskIntelligence brings value by giving our customers the ability to identify opportunities, design solutions and achieve their business or financial goals with features like the following:

  • Daily adjuster notes so you know the details of claims on your account
  • Visualization of the factors driving your claims costs with simplicity and clarity
  • More than 100 report format combinations
  • Ability to capture, analyze and report the risk information most meaningful to your business

Zurich RiskIntelligence delivers a suite of features providing varying levels of complexity and scope to empower your business to help you take control of your total cost of risk.

With just one click, the “Claim File” feature empowers users to:

  • View real-time claims-level loss detail information, including claims summaries, adjuster’s notes, payments made and other pertinent loss information
  • Access scanned-in claim file documents, displaying information such as explanations of benefits, medical reports and other correspondence online.
  • Generate some of the most popular reports based on customer and broker utilization, including Month-End Valuation Detail and Summary, Detail by Sub-Coverage (Medical & Lost Time), Loss Run by Handling Office (for claims services), Loss Run Broken Down Financials, and Loss Run Auto Claims and more

If you’re interested in utilizing the system, please contact your Zurich Underwriter or Zurich Customer Service Executive. You can also email your account name and policy number(s) to:


Download the Zurich RiskIntelligence fact sheet



Questions? We have answers.

Zurich RiskIntelligence is a secure application. If interested in utilizing the system, please contact your Underwriter or Customer Service Executive.

If you do not have contact information for either position, please email your account name and policy number(s) to:

Submit loss run requests and follow-ups to