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Zurich Academy for Select Brokers®

We offer a wide range of both CE-accredited technical training and non-technical skill-building programs, including sales and negotiation guidance, in a productive, highly interactive and engaging environment.


Continuing education for Select Brokers®

You and your team can earn valuable continuing education credits while taking advantage of programs designed to help enhance your sales strategies and keep ahead of emerging risk management issues. Tap Zurich’s knowledge and experience in multiple subjects or talk to us about customizing a training program to address your organization’s specific needs.

Sales and business development training

Help your team get the sales, negotiation and leadership coaching and skill-building they need with our insurance-specific, highly interactive business development programs. Our customized courses complement your in-house training to help sales teams gain a competitive edge.

For more information on this or other programs please contact:

Bart Shachnow CFP®, CLU, ChFC, CPCU

Director, Zurich Academy Broker Training Programs


  • Featured program

    Featured program 

    Developments in the evolution of cyber insurance
    Credits/Hours: 2

    Cyber threats continue to be a major concern for businesses of all sizes. No organization, no matter how large or sophisticated, is immune from these threats, which are only expected to grow. As organizations recognize the need to respond, cyber insurance is becoming a critical component of risk management strategies.

    This program traces the shifting nature of cyber insurance. We explore how traditional insurance coverages – including property, auto, commercial general liability and management liability – were designed to address conventional loss exposures that are easy to identify and generally agreed upon. Over the past 20 years, however, loss exposures have evolved significantly, led by cyber-related perils. The inability of traditional coverages to effectively address these perils has resulted in frequent changes and updates to cyber insurance coverages.

    The program provides an important review and analysis of how coverage provisions have been revised to respond to current and emerging threats.

    Course highlights:

    • Identify cyber-related threats and how they have evolved over time.
    • Learn why businesses are under additional pressure to implement cyber security protections given the rapid expansion of global legislative and regulatory activities demanding cyber security and privacy protections.
    • Understand how traditional coverages have evolved to address emerging cyber-related claims.
    • Learn why traditional coverages create significant gaps and deficiencies in coverage for cyber-related exposures.
    • Understand how stand-alone Cyber Security and Privacy insurance has evolved, as well as recent enhancements to this coverage form.
  • Frequently asked questions (FAQs)

    Zurich Academy FAQs

    How are the programs delivered?

    Programs are available to our Select Brokers and are generally delivered on-site at the broker’s office, on times and dates convenient for that broker. This is a value-added service we provide to our Select Brokers.

    How many CE credits can I earn?

    This varies depending on the content and length of the program. Our programs generally offer 1-4 continuing education credits.

    In what states do you offer insurance continuing education credits?

    We typically offer insurance continuing education credits in all U.S. states and most provinces in Canada. Contact us directly for state or province approval status for each individual course.

    What type of CE credits are available?

    Various professionals are required to complete continuing education requirements in order to satisfy licensing renewal needs. Our programs are structured to satisfy state insurance continuing education requirements and, depending on the program, may also be available to satisfy CE requirements required of attorneys, accountants and financial planners.

    Where can I find the schedule?

    Our programs are designed and delivered exclusively to our Select Brokers, usually at the broker’s office. Since attendance is limited to producers and staff of that broker, we do not publish a public schedule of events.

    Can individuals sign up for a program?

    Our programs are not available to individual producers.

    In what format are programs delivered?

    Most of our programs are delivered live at the broker’s office, giving brokers an opportunity to engage and interact.  We also use distance learning media, including webcasts and webinars.

    Who should I contact if I have additional questions and/or to discuss our broker’s interest in the program?

    Contact Bart Shachnow, Director, Zurich Academy Broker Training Programs at 917-534-4637 or

  • Contact us