Online customer services

Tool Descriptions

• My Zurich North America My Zurich North America is your one-stop shop for managing your domestic policies. It allows you to view policies and endorsements, utilize pre-filled claims forms , access to thought leadership, risk topics and risk mitigation tool kits while providing direct contact to your Zurich team.
• My Zurich (Multinational Programs) My Zurich for Multinational Programs allows you to quickly monitor and act on your Multinational risk management information, in all countries across all of your locations, in real time. Learn more about My Zurich and request access.
• Replacement Value Cost Trends Provides the results of the most recent real and personal property inflation survey conducted for Zurich.
• ZLPRS Zurich Lenders Property Reporting System.
• Zurich C.a.r.e.^® Directory Online The Zurich C.a.r.e.^® Directory Online is the latest tool designed to provide workers compensation customers, agents, brokers, and insured involved with Zurich's Managed Care program access to an online directory of PPO medical providers. The user will view the latest list of hospitals, physicians and related medical services in their geographic area, including a street map showing the provider's address, phone number, and location.
  New technology, especially web technology, is helping us deliver information faster and easier than before. The latest in this series of new technology has been developed by Zurich Services Corporation (ZSC) Managed Care, Workers Compensation Product Management, and Claims Automation. Now workers compensation customers, brokers, and injured workers can access the preferred provider directory of hospitals, physicians, pharmacies, and related services that are part of our managed care network. Gone are the days of referring to a paperback directory! The new Zurich C.a.r.e.^® Directory Online provides the most updated and accurate list of providers.
• Zurich eZ Pay Zurich eZ Pay allows you to view and pay your insurance premiums with the click of a button.
  Zurich eZ Pay allows you to view and pay your Direct Bill insurance premiums with the click of a button. As a business owner, we recognize the importance of saving you time and money. We are introducing Zurich eZ Pay, a new online payment option that does just that - saves you time and money. Once you experience the ease and convenience of Zurich's eZ Pay, you'll have peace of mind that your premium will be paid on time and you can eliminate any late fees and postage.
  It's easy, efficient and FREE. Sign up for Zurich eZ Pay.
  If you would like to learn more about this feature, please visit the Frequently Asked Questions list.
• Zurich RiskIntelligence^® Zurich RiskIntelligence^® is an enhanced claims and loss information tool that gives risk managers the ability to create and view loss analysis reports via the Web using information that is updated daily. 
• Zurich RiskIntelligence Express^® Zurich RiskIntelligence Express^® is a web-enabled tool using point and click technology to view loss information designed for authorized user with low to moderate loss frequency.
• My Zurich Navigator is the Direct Markets customer portal which provides self-service functionality of P&C policy and F&I contract information as well as easy access to monthly reporting and remittance of business daily.