Zurich Lifetime Repair

For auto dealerships, this means the service lane is more vital than ever. But while repair visits are rising across the industry, dealers’ share of that growing market is shrinking, even among owners of vehicles just two years old or newer.²

How can dealerships compete with independent shops taking repair orders away?

Zurich Lifetime Repair

Turn eligible service repairs into lasting customer relationships

Zurich Lifetime Repair is a limited lifetime warranty program available for eligible repairs that helps protect customers from the unpleasant surprise of unexpected repair costs. Each qualifying repair comes with limited warranty protection on the repaired component. Should that component require repair again, the service is covered by the Zurich Lifetime Repair warranty.

Beyond the customer benefit, Zurich Lifetime Repair helps strengthen trust, increase satisfaction, and build loyalty while creating additional opportunities to bring customers back to your service drive.

Built for today's era of long-term vehicle ownership, Zurich Lifetime Repair helps transform routine repairs into opportunities to strengthen customer retention, drive repeat service business, and support long-term dealership profitability.

What does Zurich Lifetime Repair cover?

• Any eligible repair for as long as the customer owns the vehicle*
• Any Customer Pay Repair Order of $200 or more
• All makes and models

Simplify your service operations while boosting reinsurance returns

Adding Zurich Lifetime Repair requires little operational lift while helping create a new source of reinsurance revenue.

Zurich Lifetime Repair is designed to help Service Advisors spend more time building customer relationships and less time on paperwork and searching for qualifying details. It streamlines the service experience, helps maximize productivity, and reinforces your commitment to customer convenience and satisfaction.

See how Zurich Lifetime Repair can help your dealership win the battle for the three R’s: retention, ROs and revenue!

Request more information and we'll connect you with the right Zurich representative.

* Each covered part is eligible for only one future repair during the Term of this Limited Warranty. Zurich Lifetime Repair does not cover tires, wipers, bulbs, and other consumable components. Please consult your representative on other exclusions.

**Based on data from service provider Repaired for Life (accessed June 2, 2026).

1. U.S. Department of Transportation - Bureau of Transportation Statistics. “Average Age of Automobiles and Trucks in Operation in the United States.” Accesses 2 June 2026.

2. “New Cox Automotive Study Finds Dealerships Have Lost 12% of Service Visits to Competition Since 2018.” Cox Automotive press release. 11 November 2025.

Administrative services for Zurich Lifetime Repair are provided by Universal Underwriters Service Corporation and underwritten by Universal Underwriters Insurance Company, individual member companies of Zurich in North America. Certain restrictions and exclusions apply, and coverages may differ in certain states.

Universal Underwriters Service Corporation (UUSC) is the administrator of services in all states except Florida. In Florida, the administrator is Vehicle Dealer Solutions, Inc. (FL License #60132). In California and New York, UUSC operates under its d/b/a UUSC Service Company (CA License #0C17302).