Special reporting instructions

To get started on your claim, please select the appropriate category and use the reporting method that suits your needs and preferences.

Occupational accident

• Zurich Care Call Center: 866-280-4394
• usz_occacc_claims@zurichna.com
• Zurich - PO Box 960841 Schaumburg, IL 601496-8041
• Fax: 866-255-2962
• Occupational accident form

Corporate accident accidental death and dismemberment

• Zurich Care Call Center : 866-841-4771
• Zurich - 58 South Service Road, Melville, NY 11747
• Fax: 631-845-2523
• Corporate accident accidental death & dismemberment form
• Dismemberment claim form

Medical stop loss

• sl_claims@zurichna.com
• Zurich - 58 South Service Road, Melville, NY 11747
• Fax: 631-845-2393
• Zurich Claim Department 631-845-2200
• Medical stop loss form

Group sponsored special risk

• usz_occacc_claims@zurichna.com
• Zurich - PO Box 960841, Schaumburg, IL 601496-8041
• 877-287-4805 Zurich Claim Department
•  Fax: 866-255-2962
• Proof of claim form

Base only or base plus catastrophic student accident

• Claims Administered by:
  Administrative Concepts Inc.
  994 Old Eagle School Road, Suite 1005
  Wayne, PA 19087-1802
• Toll Free: 888-293-9229
• 610-293-9229
• www.visit-aci.com

Catastrophic only student accident

• usz_occacc_claims@zurichna.com
• Zurich - PO Box 960841, Schaumburg, IL 601496-8041
• Zurich Claim Department 877-287-4805
•  Fax: 866-255-2962

Information for victims of domestic violence - NY State

If you are a victim of domestic violence, you can provide your alternative contact information to Zurich by completing the Alternative Contact Form and returning the completed form to the address provided on the form. A copy of the form can also be obtained by contacting your Claim Professional.

Contact information for the NYS Domestic and Sexual Violence Hotline:

• Toll Free: 800-942-6906
• Spanish language 800-942-6908
• In NYC: 1-800-621-HOPE (4673) or dial 311
• TTY: 866-604-5350
• www.opdv.ny.gov/help/dvhotlines.html

New York Insurance Law prohibits discrimination based on being a victim of domestic violence. You can review the law here: NY Insurance law section 2612.

Get started reporting your claim by accessing the online form on our Automotive Dealership Claim page. 

Complete the following:

• Automobile Claims: Sections 1, 2, 3 and 6 - attach Work Orders or W/S Charge Sheet for Vehicle
• General Liability other than Automobile Claims: Sections 1, 4 and 6
• Property Claims: Sections 1, 5 and 6

Once you have completed the necessary fields, hit “Submit”. If you have any problems submitting, please email the form to USZ_CareCenter@zurichna.com

Get started on your Environmental claim by choosing the reporting method that best suits your needs and preferences.

In addition to the options below, you can now easily report environmental claims through the Zurich Environmental Emergency Reporting (ZEER) mobile app.

Send your notice of loss to the nearest regional offices via one of the below methods to: Zurich North America - Specialties Environmental Claims

• Fax: 866-255-2962
• usz_zurich_environmental@zurichna.com
• 800-987-3373
• P.O. Box 968041, Schaumburg, IL 60196-8041

Please include the following on your loss notice:

• Policy number
• Company name
• Name of contact person, telephone and facsimile numbers
• Date of loss
• Type of loss: Environmental
• Description of the loss

Zurich acknowledges the Named Insured in writing, (and those other parties as requested)

Get started reporting your claim by choosing the nearest regional office and selecting the reporting method that best suits your needs and preferences. Direct your claim to: Zurich North America - Specialties Healthcare Professional Claims

New York

• usz.hc.claims.ny@zurichna.com
• Fax: 866-255-2962
• P.O. Box 968041, Schaumburg, IL 60196-8041

Chicago

• usz.hc.claims.chi@zurichna.com
• Fax: 866-380-7724
• P.O. Box 968041, Schaumburg, IL 60196-8041
• P.O. Box 66921, Schaumburg, IL 60666-0921

Dallas

• usz.hc.claims.dal@zurichna.com
• Fax: 214-866-1685
• P.O. Box 968046 Schaumburg, IL 60196-8046

Atlanta

• usz.hc.claims.atl@zurichna.com
• Fax: 404-851-3605
• P.O. Box 968047, Schaumburg, IL 60196-8047

Please include the following on your loss notice:

• Policy number
• Company name
• Name of contact person, telephone and facsimile numbers
• Date of loss
• Type of loss: Healthcare Professional
• Description of the loss

Zurich acknowledges the Named Insured in writing, (and those other parties as requested)

To get started reporting your claim, please choose the appropriate category and use the reporting method that best suits your needs and preferences. Direct your claim to the nearest regional office via one of the methods below to Zurich North America - Specialties Political Risk-Trade Credit

• msgclms@zurichna.com
•  Fax: 866-255-2962
• 800-987-3373
• P.O. Box 968041, Schaumburg, IL 60196-8041

Please include the following on your loss notice:

• Policy number
• Company name
• Name of contact person, telephone and facsimile numbers
• Date of loss
• Type of loss: Political Risk-Trade Credit
• Description of the loss

Zurich acknowledges the Named Insured in writing, (and those other parties as requested)

To get started reporting your claim, please go to Claims information for vehicle protection products