13097664 - ZUR_IMG_PRI_0553

Zurich RiskIntelligence Software Application

Dynamic claims data and risk insights to help your business meet tomorrow prepared.

Zurich RiskIntelligence® is a secure, web-based risk management software application that provides daily updates of claims and loss information, helping businesses better understand what is driving claim costs and identify opportunities to reduce risk. By turning loss data into actionable insights, RiskIntelligence helps customers monitor claims activity, evaluate performance trends and strengthen control over total cost of risk.

In today’s competitive environment, making informed decisions requires timely, reliable data. Zurich RiskIntelligence brings together claims information, reporting, analytics and benchmarking insights in one user-friendly platform, giving customers a more complete view of their loss experience and risk performance over time.

How Zurich RiskIntelligence can help your business

Zurich RiskIntelligence is designed to help customers better understand insured losses, identify claim cost drivers and use data to support risk reduction strategies. The platform can help your business:

  • Identify and understand the factors and trends driving insured losses.
  • Gain insights that may help reduce accidents and injuries.
  • Reduce lost productivity by acting on timely claims information.
  • Visualize the factors affecting claims costs with simplicity and clarity.
  • Capture, analyze and report the risk information most meaningful to your business.
  • Achieve greater control over total cost of risk.

A more complete view of your loss experience

RiskIntelligence helps customers see where their business stands by providing easy-to-understand views of loss activity, claim trends and risk performance. The platform brings together knowledge from Zurich’s Claims, Underwriting and Risk Engineering teams to help customers evaluate loss experience in the context of business operations and organizational changes.

Customers can use RiskIntelligence to review loss rate, claim frequency and severity over time, helping them better understand how claims activity affects cost of risk. More extensive exposure data also gives customers a clearer picture of performance period over period and year over year.

  • Claims reporting and insights

    Access more than 100 standard and customizable reports to analyze claims activity, identify trends, and gain insights relevant to your business. Reports can be viewed on demand, scheduled for delivery, and exported in multiple formats including Excel, PDF, and CSV.

  • Individual Claim File View

    View real-time claim details, including claim summaries, adjuster notes, payments, and other key loss information in one centralized location. Users can also access supporting claim documents and export claim summaries for easier review and sharing.

  • Claim Alerts

    Stay informed with daily email notifications about important claim activity, including status updates, valuation changes, payments, and adjuster assignments. These alerts help improve visibility and support timely follow-up on active claims.

  • Interactive analysis and dashboards

    Monitor claim activity, performance trends, and claim status through intuitive, interactive dashboards and visual reports. These tools help identify cost drivers, uncover trends, and support more informed decision-making.

  • Benchmarking and key performance indicators

    Compare your organization's performance against similar businesses using industry benchmarking and key performance indicators. Customizable metrics and reporting periods help track trends and measure performance over time.

  • Support for total cost of risk management

    Gain a clearer understanding of the factors contributing to total cost of risk through integrated claims data, reporting, benchmarking, and trend analysis. These insights help identify opportunities to reduce losses and support risk management strategies.

  • Zurich Claims support

    RiskIntelligence complements Zurich's claims services by providing secure access to claims data, reporting tools, and actionable insights. Together with Zurich's claims resources and support services, it helps customers manage claims more efficiently and effectively.

How to access the Zurich RiskIntelligence software application

Zurich RiskIntelligence is a secure application available to qualified customers. If you are interested in using the system, please contact your Zurich Underwriter or Zurich Customer Service Executive.

If you do not have contact information for either position, please email your account name and policy number to Ask.RiskIntelligence@zurichna.com.

For loss run requests and follow-ups, email Zurich.RiskIntelligence@zurichna.com.

For more information, customers may also contact Zurich at (877) 263-0583.

FAQs

Zurich RiskIntelligence® is a secure, web-based risk management tool that provides daily updates of claims and loss information, along with reporting, dashboards, benchmarking and claim file access to help customers better understand claim cost drivers and total cost of risk.

Zurich RiskIntelligence can help businesses identify trends driving insured losses, gain insights that may help reduce accidents and injuries, reduce lost productivity, monitor claims activity and achieve greater control over total cost of risk.

RiskIntelligence provides access to more than 100 customizable and standard reports, including month-end valuation detail and summary, location-specific reports, payment reports, dashboards, loss triangles, sub-coverage reports, loss runs by handling office and auto claims loss reports.

Yes. RiskIntelligence reports can be exported in formats including Excel, PDF and CSV. The platform also supports scheduled and ad hoc reporting.

The Claim File View gives users real-time access to claims-level loss detail information, including claim summaries, adjuster notes, payment information and claim file documents such as explanations of benefits, medical reports and correspondence.

Zurich RiskIntelligence® is a secure, web-based risk management tool that provides daily updates of claims and loss information, along with reporting, dashboards, benchmarking and claim file access to help customers better understand claim cost drivers and total cost of risk.

Yes. Zurich RiskIntelligence provides benchmarking insights using key performance indicators, helping customers compare performance against businesses in the same industry and of similar size and operations.