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The right workplace culture keeps top talent at auto dealerships

AutomotiveArticleJuly 21, 2026

Strong incentives and a mutual employer-employee commitment build shared success and help attract and retain top performers at dealerships.
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Every business is only as good as its people, but in automotive retail, finding, developing and keeping the best talent can be a challenge. Auto dealerships, more than many other industries, struggle with retention, particularly in sales positions.

In this episode of the Car Dealership Guy’s “Industry Spotlight” podcast, Bill O’Flanagan, President of Reedman Toll Auto Group, and Todd Kaminski, Zurich’s President of Direct Markets, talk about leadership, nurturing talent, and cultivating a workplace culture of long-term growth and stability — for both the business and the careers of valued staff members — rather than a purely transactional employer-employee relationship.

The discussion highlights the importance of mentorship, organizational stability, and creating environments where employees can envision long-term success. Sam D’Arc is the host of the program.

This episode originally appeared on Car Dealership Guy on July 18, 2026.

 

ZURICH PANELIST

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Todd Kaminski is President of Direct Markets for Zurich U.S., shaping the strategy and direction for one of the nation’s leading providers of Property & Casualty (P&C) and Finance & Insurance (F&I) solutions for franchised auto dealerships.

With over 30 years at Zurich, Kaminski has a proven track record of driving growth, profitability and innovation. He has launched and scaled new business models, built high-performing teams and delivered strong results.

Kaminski’s experience spans the U.S. and international markets. As Senior Vice President, Head of Business Development for Direct Markets, he spearheaded the launch of three startup business models, developed new distribution partnerships and brought total solutions to customers. As Head of Sales and Distribution for Alternative Markets, he led four distinct businesses to achieve ambitious growth and profitability targets.

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