About Zurich
Creating a brighter future together
Zurich has 150 years of experience managing risk and supporting resilience for customers around the world. Founded in Switzerland in 1872, Zurich expanded to North America in 1912 to become a leading provider of commercial property-casualty insurance solutions and services in the U.S. and Canada. Today, we serve a diverse set of industries including automotive, agriculture, construction, manufacturing, technology and numerous others. Our customers include 90% of the Fortune 500® as well as a diverse array of Middle Market businesses. Reflecting our purpose to create a brighter future for everyone in the communities where we live and work, Zurich aspires to be one of the most responsible and impactful businesses in the world. We are targeting net-zero emissions by 2050 and are proud to be among the world's most sustainable insurers, as shown by the 2022 S&P Global Corporate Sustainability Assessment.1
90%
of the Fortune 500® are customers
AA/stable
rating for financial strength2
Customer advocacy
scores 46 points above industry average3
Living our values
So much can go right when you’re committed to meeting the risk challenges of today and tomorrow. At Zurich North America, our values guide our decisions and integrity fuels our actions. We are one team and value the diversity and potential of every individual. We embrace new ideas to exceed expectations. We deliver on our promises and stand up for what is right. We have also learned firsthand about the power of resilience. Our company’s long history of navigating risk has made us optimistic about the future. Here’s how we support our customers, colleagues and communities.
For our customers
In the era of COVID-19, Zurich customers have needed our support like never before. We have delivered — and will continue to do so — because we collaborate with our distributors and with each other to put our customers first. We prioritize innovation, and value simplicity and flexibility. Our experienced team combines risk management, underwriting and claims acumen to help our customers find the right resilience strategies and insurance solutions in a world that is constantly evolving.
In our communities
Supporting climate resilience, social equity and myriad nonprofit organizations are just three of the ways that Zurich North America strives to create a brighter future for people and communities in the U.S. and around the world. In addition to financial commitments, we support our employees in a wide range of volunteer services.
With our colleagues
Our top-notch talent, and our diverse and inclusive culture, put us in a position of strength to serve our customers and communities. Get a glimpse of who we are.
Putting landmarks on the map
Zurich solutions and services have helped shape the American landscape.
Bold steps to sustainability
At Zurich, sustainability means more than working to help moderate climate change. Yes, we’re taking bold actions to align our business to a low-carbon future. We’re also helping people build confidence in a digital society while evolving for the future of work.
- Signing the Business Ambition for 1.5˚C Pledge
- Hosting a global Innovation Championship
- Sharing our apprenticeship model
- Investing in wildfire resilience
Impact that adds up
Our people make a difference, not just in our business, but also in the communities where we live and work.
Over $15.5 million
dollars raised for nonprofits since 2012
211,600
hours volunteered since 2012
Join our team. Make an impact.
Zurich provides meaningful, challenging work to 9,500+ employees in the U.S. and 65,000 employees worldwide. Is our mission a match to yours?
FAQs
Zurich U.S. primarily offers commercial insurance and specialty insurance programs, including general liability, property, workers’ compensation, professional liability, cyber, environmental, construction, surety bonds and industry-specific programs. In the U.S., Zurich focuses on commercial and specialty products rather than standard personal lines.
Zurich does not actively market standard personal lines such as homeowners or renters' insurance in the United States.
The Zurich U.S. headquarters is located at the Zurich Center in Schaumburg, Illinois, just outside Chicago. Our award-winning campus opened in 2016 and is designed to support collaboration, innovation and long-term sustainability. The building has earned LEED Platinum® certification1, the highest rating from the U.S. Green Building Council, reflecting our strong commitment to environmental responsibility.
Our headquarters features a distinctive three bar architectural design that promotes natural light, connection and teamwork. The surrounding 40-acre site includes native landscaping, walking trails, water features, green roof space and electric vehicle charging stations. Inside, employees benefit from sit stand desks, collaboration enclaves, automated blinds, social hubs, a cafeteria, a fitness center and meditation spaces – all built to enhance the employee experience.
Learn more about Zurich’s U.S. headquarters.
1 - The LEED Platinum® trademark is owned by the U.S. Green Building Council® and is used with permission.
Customers can reach Zurich’s Customer Inquiry Center at: 1-800-382-2150, info.source@zurichna.com or by mail: 1299 Zurich Way, Schaumburg, IL 60196-1056.
You can explore Zurich’s latest thought leadership on our Insights page, where we publish fresh research, expert commentary, industry specific analysis and practical guidance to help organizations and society navigate emerging risks and build resilience. This section includes content across topics such as natural hazards, cyber, legal system abuse, property, management liability and more.
You can find the latest Zurich U.S. press releases and media announcements on our News and Media hub. This section provides up-to-date news, company announcements and insights from Zurich U.S. You can also sign up there to receive the latest news and insights directly in your inbox.
For direct access to official press releases, including product launches, business updates, leadership news and other key announcements you can visit our News Releases page, where we regularly publish our latest updates.
You can find comprehensive investor relations information on the Zurich Insurance Group global website. Our Investor Relations section includes annual and quarterly reports, financial results, shareholder updates, presentations and the latest investor focused news and disclosures.
1. “Corporate Sustainability Assessment 2022.” S&P Global. February 2022.
2. Rating as of March 31, 2022. A.M. Best and Standard & Poor’s financial strength rating are under continuous review and subject to change and/or affirmation. For the latest Best’s Ratings and Best’s Company Reports (which include Best’s Ratings), visit the A.M. Best website at www.ambest.com. The rating represents the overall financial status of the individual member companies of Zurich in North America, including Zurich American Insurance Company, and is not a recommendation of the specific policy provisions, rates or practices of each issuing insurance company.
3. Zurich North America Transactional Net Promoter Score (Q4 2021): 82. Insurance industry TNPS average: 36. Source: Medallia.
4. Combination of employee giving, corporate matching (supported by the Z Zurich Foundation) and Zurich North America corporate grants 2012-2021