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Zurich Academy for Select Brokers®

Continuing education for Select Brokers

Zurich Academy offers Select Brokers access to a wide range of both CE-accredited technical training and non-technical skill-building programs, including sales and negotiation training. All are designed to enhance your expertise, credibility and success…and to deliver these benefits in a productive, highly interactive and engaging environment.

You and your team can take advantage of these programs to help enhance your sales strategies and keep ahead of emerging risk management issues. Tap Zurich’s knowledge and experience in multiple subjects or talk to us about customizing a training program for your organization’s specific needs.

View the Zurich Academy course descriptions

For more information about our programs, please contact:

Bart Shachnow CFP®, CLU, ChFC, CPCU

Director, Zurich Academy Broker Training Programs

Featured program

Changing demographics

Changing demographics are creating economic risks for North American companies, including higher costs for pension and healthcare, a dwindling labor force and an aging workforce.

people in meeting charts in background


Integrated disability and absence management

Credits / Hours: 3

Workplace productivity is a key objective of all organizations. One of the biggest impediments to productivity is absence. Absence from work is an ongoing and normal reality, caused by both unplanned events — like sicknesses, injuries and certain family circumstances — as well as planned events, like vacations and maternity leave.

But managing absences, and doing so within the context of both federal and state law, can be particularly challenging. Integrated disability and absence management is a key component of a comprehensive human capital strategy designed to optimize employee productivity, effectiveness and even morale.

This program reviews and analyzes the critical components of an integrated disability and absence management program.

Course highlights:

  • Understand key federal and state laws impacting absence management, including the Family Medical Leave Act and the Americans with Disabilities Act
  • Review and analyze Return-to-Work programs that get employees back to work in a cost-efficient manner and which fairly balance employer and employee needs
  • Understand the range of both mandatory and discretionary short- and long-term disability insurance programs
  • Demonstrate how comprehensive integrated disability and absence management programs can improve productivity and morale

Frequently asked questions (FAQs)

FREQUENTLY ASKED QUESTIONS about the Zurich Academy Select Brokers Training Programs:

How are the programs delivered?

Programs are available to our Select Brokers and are generally delivered on-site at the broker’s office, on times and dates convenient for that broker. This is a value-added service we provide to our Select Brokers.

How many CE credits can I earn?

This varies depending on the content and length of the program. Our programs generally offer 1-4 continuing education credits.

In what states do you offer insurance continuing education credits?

We typically offer insurance continuing education credits in all U.S. states and most provinces in Canada. Contact us directly for state or province approval status for each individual course.

What type of CE credits are available?

Various professionals are required to complete continuing education requirements in order to satisfy licensing renewal needs. Our programs are structured to satisfy state insurance continuing education requirements and, depending on the program, may also be available to satisfy CE requirements required of attorneys, accountants and financial planners.

Where can I find the schedule?

Our programs are designed and delivered exclusively to our Select Brokers, usually at the broker’s office. Since attendance is limited to producers and staff of that broker, we do not publish a public schedule of events.

Can individuals sign up for a program?

Our programs are not available to individual producers.

In what format are programs delivered?

Most of our programs are delivered live at the broker’s office, giving brokers an opportunity to engage and interact.  We also use distance learning media, including webcasts and webinars.

Who should I contact if I have additional questions and/or to discuss our broker’s interest in the program?

Contact Bart Shachnow, Director, Zurich Academy Broker Training Programs at 917-534-4637 or

Contact us

We design our programs to meet the needs of our Select Brokers. So, we’re always asking, what do you need? In what areas do you feel your organization needs training? Please provide us with your feedback by filling out the form below.
What category of training are you most interested in (check all that apply)?

What insurance and other risk management products are you most interested in (check all that apply)?

For which industry verticals would you like training (check all that apply)?

What training methodologies do you prefer (check all that apply)?