Special reporting instructions

Special reporting instructions

Accident and health

Please follow reporting method that suits your need and preference:

Occupational accident

Corporate accident accidental death and dismemberment

Medical stop loss

Group sponsored special risk

Base only or base plus catastrophic student accident

  • Claims Administered by: Administrative Concepts Inc., 994 Old Eagle School Road, Suite 1005 -Wayne, PA 19087-1802
  • toll Free: 888-293-9229 or 610-293-9229
  • www.visit-aci.com

Catastrophic only student accident

Information for victims of domestic violence - NY State

If you are a victim of domestic violence, you can provide your alternative contact information to Zurich by completing the Alternative Contact Form and returning the completed form to the address provided on the form. A copy of the form can also be obtained by contacting your Claim Professional.

Contact information for the NYS Domestic and Sexual Violence Hotline:

New York Insurance Law prohibits discrimination based on being a victim of domestic violence. You can review the law here: NY Insurance law section 2612.

Automotive dealerships

Access the reporting online form: Automotive Dealership Claim

Complete the following:

  • Automobile Claims: Sections 1, 2, 3 and 6 - attach Work Orders or W/S Charge Sheet for Vehicle
  • General Liability other than Automobile Claims: Sections 1, 4 and 6
  • Property Claims: Sections 1, 5 and 6

Once you have completed the necessary fields, hit “Submit”. If you have any problems submitting, please email the form to USZ_CareCenter@zurichna.com

Environmental

In addition to the options below, you can now easily report environmental claims through the Zurich Environmental Emergency Reporting (ZEER) mobile app.

Send your notice of loss to the nearest regional offices via one of the below methods to: Zurich North America - Specialties Environmental Claims

  • Fax: (866) 255-2962
  • Email: usz_zurich_environmental@zurichna.com
  • Phone: 1 (800) 987-3373
  • P.O. Box 968041 Schaumburg, IL 60196-8041

Please include the following on your loss notice:

  • Policy number
  • Company name
  • Name of contact person, telephone and facsimile numbers
  • Date of loss
  • Type of loss: Environmental
  • Description of the loss

Zurich acknowledges the Named Insured in writing, (and those other parties as requested)

Healthcare professionals

Multiple regional reporting channels deliver flexibility and convenience.

Send your notice of loss to the nearest regional offices via one of the below methods to: Zurich North America - Specialties Healthcare Professional Claims

New York
Email: usz.hc.claims.ny@zurichna.com
Fax: 866 255-2962
Mail: P.O. Box 968041 Schaumburg, IL 60196-8041

Chicago
Email: usz.hc.claims.chi@zurichna.com
Fax: 866-380-7724
Mail: P.O. Box 968041 Schaumburg, IL 60196-8041, OR
P.O. Box 66921 Schaumburg, IL 60666-0921

Dallas
Email: usz.hc.claims.dal@zurichna.com
Fax: 214-866-1685
Mail: P.O. Box 968046 Schaumburg, IL 60196-8046

Atlanta
Email: usz.hc.claims.atl@zurichna.com
Fax 404-851-3605
Mail: PO Box 968047 Schaumburg, IL 60196-8047

Please include the following on your loss notice:

  • Policy number
  • Company name
  • Name of contact person, telephone and facsimile numbers
  • Date of loss
  • Type of loss: Healthcare Professional
  • Description of the loss

Zurich acknowledges the Named Insured in writing, (and those other parties as requested)

Political risk/trade credit

Send your notice of loss to the nearest regional offices via one of the below methods to: Zurich North America - Specialties Political Risk-Trade Credit

  • Email: msgclms@zurichna.com
  • Fax: (866) 255-2962
  • Phone: 1 (800) 987-3373
  • P.O. Box 968041 Schaumburg, IL 60196-8041

Please include the following on your loss notice:

  • Policy number
  • Company name
  • Name of contact person, telephone and facsimile numbers
  • Date of loss
  • Type of loss: Political Risk-Trade Credit
  • Description of the loss

Zurich acknowledges the Named Insured in writing, (and those other parties as requested)