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Award of Distinction winners

Zurich ProgramsArticleDecember 8, 2025

Zurich Programs is pleased to share the Award of Distinction winners for their 2024 performance.
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Each year, we honor top-performing Program Administrators who work with Zurich with our Awards of Distinction. These are given to PAs who have met or exceeded goals for profitability, gross written premium, loss ratio, and other financial, underwriting and compliance criteria. The Program Managers who worked with the winning PAs in 2024 were recognized for their contributions and collaboration to help with this shared success. Three levels of achievement are recognized: Gold, Platinum and Pinnacle, with Pinnacle being the highest level.

Some of the winners for 2024 have been past recipients of the award, showing their true commitment and dedication that helps us best serve our customers. Congratulations to our Awards of Distinction winners!

2024 Winners

Pinnacle

SES Risk Solutions – Investor Property Program (Mollie Echols, Zurich Program Manager)

Platinum

Arrowhead General Insurance Agency – Homeowners Insurance (Erin O’Grady, Zurich Program Manager)

Breckenridge – E&S Property (Steve Chochon, Zurich Program Manager)

Gold

Arrowhead General Insurance Agency –Difference in Conditions (Carol Ulrich, Zurich Program Manager)

Arrowhead General Insurance Agency – Residential Earthquake (Erin O’Grady, Zurich Program Manager)

US Assure – Builders Risk (Steve Chochon, Zurich Program Manager)

Propel Insurance – Manufactured Housing (Amy McConnell, Zurich Program Manager)

HUB – Veterinarian Program (Dan Hirsch, Zurich Program Manager)

Criteria for each honor level

Pinnacle

  • Best-performing PA overall among all those who met the Platinum criteria

Platinum

  • Exceed plan gross written premium by 5% or more
  • Loss ratio below plan by 1.5 points or more
  • Underwriting review – effective
  • Compliance review (if applicable) - effective
  • Financial review – effective

Gold

  • Meet gross written premium plan for the year
  • Meet loss ratio plan for the year
  • Underwriting review – effective
  • Compliance review (if applicable) needs improvement with low-impact (minimal) recommendations
  • Financial review – effective
  • Profitability target met or exceeded

 



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The information in this publication was compiled from sources believed to be reliable for informational purposes only. All sample policies and procedures herein should serve as a guideline, which you can use to create your own policies and procedures. We trust that you will customize these samples to reflect your own operations and believe that these samples may serve as a helpful platform for this endeavor. Any and all information contained herein is not intended to constitute advice (particularly not legal advice). Accordingly, persons requiring advice should consult independent advisors when developing programs and policies. We do not guarantee the accuracy of this information or any results and further assume no liability in connection with this publication and sample policies and procedures, including any information, methods or safety suggestions contained herein. We undertake no obligation to publicly update or revise any of this information, whether to reflect new information, future developments, events or circumstances or otherwise. Moreover, Zurich reminds you that this cannot be assumed to contain every acceptable safety and compliance procedure or that additional procedures might not be appropriate under the circumstances. The subject matter of this publication is not tied to any specific insurance product nor will adopting these policies and procedures ensure coverage under any insurance policy.